CRM Services


SugarCRM , SuiteCRM, Vtiger is a leading open-source, web-based CRM solution enabling thousands of successful companies in the world today to effectively and affordable manage sales, marketing and customer support. sugar is extremely powerful, flexible, extensible, and has one of the largest active developer communities.

Experience of TechExtension of SugarCRM , SuiteCRM, Vtiger development has equipped it to provide a wide range of SugarCRM , SuiteCRM, Vtiger services, catering to the varied requirements of our customers across different versions & editions of SugarCRM , SuiteCRM, Vtiger. Our team of crm specialists will understand and tailor solutions for your unique business needs leveraging our strong CRM, sugar suite, and cross-solution (PHP, MySQL, Apache, Linux, Web Services) expertise. Here are the services that we provide from our engineering development centers in India.

Our Key Areas


Installation and configuration

Business logic incorporation

Customization of crm modules and layouts

Creating custom workflows and schedulers

Support & maintenance

Integration with other applications

CRM

Contact Management

Stop looking for names and numbers that were quickly scribbled on a post-it note. Easily enter and find contact information, such as names, addresses and telephone numbers on your phone, tablet, or computer.

Sales Goals and Tracking

Managing a sales team is a tricky task. Setting sales goals and creating accountability is a key to small business success. When combined with the lead source tracking and visual sales funnel tools, sales personnel can be accurately assessed based on

Sales Automation

Wondering if your marketing efforts are paying off? Track how you obtained new customers in order to find out the lifetime value of customers from each refferal source.

Bulk Emailing

We understand the difficulties of sending out emails through some major email programs. We also know creating segmented customer lists can be a pain. We have simplified this process in order to make sending emails to your lists as painless as possible

Visual Sales Funnel

Now that you are tracking where leads come from, let also track where in the sales process they are. This is a great tool for helping you figure out where leads are dropping out, and what your business can do to help take them to the next step

Visual Task Management

While we understand your memory is probably fantastic, some of us forget the occasional meeting. Get automatic reminders for important meetings, follow-up calls, and more.









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Contact Center PBX Services


A PBX connects the internal telephones within a business and also connects them to the public switched telephone network (PSTN), VoIP Providers and SIP Trunks. One of the latest tendencies in PBX phone system development is the VoIP PBX, also known as IP PBX, which uses the Internet Protocol to transmit calls. Nowadays, there are four different PBX phone system options: PBX, Hosted/Virtual PBX, IP PBX, Hosted/Virtual IP PBX



IP PBX is a software-based PBX phone system solution which helps accomplish certain tasks and delivers services that can be difficult and costly to implement when using a traditional proprietary PABX.


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AsterCTI ( Open Source Auto Dialer)


Aster CTI Portal as a call center software improves efficiency of your phone communication by giving you more information and more options for each call you make or receive. Gives you an utterly new experience of effective phone communication right in your crm like sugarcrm , SuiteCRM, VtigerCRM, Odoo, Sales Force, Zoho, Pipedrive etc and drives your business processes to advanced standards.





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SIP Phone Integration


SIP Phone Integration is web based soft phone which allow sip user to integrate their calls in database systems like CRM, ERP, E-commerce, Support systems etc.





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Integrations / Modules




crm phone integration

SUGAR / SuiteCRM Asterisk CTI Integration feature connects the PBX system like ( FreePBX, Elastix , Vici Dial ) with the SugarCRM / SuiteCRM system that holds all the important details of your leads and customers. With this feature, CRM offers you a platform to manage incoming and outgoing calls. Not just that, it reminds you of the calls that are scheduled and also identifies the caller and matches the details with the customer's record in CRM.

vtiger crm phone integration

Vtiger Asterisk CTI Integration feature connects the PBX system like ( FreePBX, Elastix , Vici Dial ) with Vtiger CRM system that holds all the important details of your leads and customers. With this feature, CRM offers you a platform to manage incoming and outgoing calls. Not just that, it reminds you of the calls that are scheduled and also identifies the caller and matches the details with the customer's record in CRM.

crm Tally ERP integration

It is very important to develop the connectivity between SUGAR CRM Tally ERP or SuiteCRM to Tally ERP for your financial solution. It will give you the flexibility to use your existing financial solution (Tally) and does not need any change for the functionality in Tally ERP. It will reduce the duplication of work. When you create a new account in sugarcrm or SuiteCRM, it will automatically reflect in ledger at Tally ERP and at the same stock items, stock groups, and sales orders etc.

crm sms integration

This Customized CRM module allows you to easily send SMS directly from within sugarcrm or SuiteCRM, to any of your Contacts, Leads, Case or Account in the system. An SMS can be created in sugarcrm or SuiteCRM just like an Email or a Phone Call from the Activities menu, or it can be created via a workflow. Each SMS activity can be sent to multiple recipients at a time, to any combination of Contacts, Leads, and Users.

web call me back

Call Me Back or callback or Web Call Back is web button is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service it can help to reduce website bounces and increase sales. You can do all these with Direct call back - A powerful sales tool that gives you the option to call your Web site visitors back (from wherever you are), while they visit your site, or whenever it is convenient for them!

crm user activity tracking

SugarCRM / SuiteCRM User Activity tracking Report tracks crm user's activities of Lead, contact, Account, opportunity, project, case, task and Quote module from SugarCRM or SuitecRM ( CRM ).


sip Click to Call Dialler

Sip phone extension is web based soft phone which allow sip user to integrate their calls in database systems like CRM, ERP, E-commerce, Support systems etc.

Open Source Work




crm click to call

This Module provides click to call from sugarcrm or SuitecRM.


chrome click to call extension

Click To Call Chrome Extension provides click to call facility from any web pages of Chrome Browser by selecting number from web page.

Stop! Forgetting conversations, Neglecting Leads and Loosing Sales!


TechExtension Helps to integrates all communication technology into one simple to use sales conversion platform. Login to ONE System, Automate Your Marketing Campaign, Track all Communication and Convert More Sales Effortlessly!

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