Privacy


Techextension IT Solution provides CRM Customization and integration Services and we understand the responsibility that we carry. We understand that your CRM contains sensitive business information, and we will do everything possible to make sure your data remains safe and secure.


That is why we go a step above just having a privacy policy and make sure to have a privacy pledge. It is our promise to you that we care about privacy and we hold it as a high priority in our company. To show you that we care, we first must make our policy simple enough so you can understand it. We keep it simple so you do not have to worry about us cramming things into it to avoid responsibility. If this policy is not clear and readable, please reach out to us at support@techextension.com and we will speak with you one-on-one.


Please note that our privacy policy may change from time to time, to make it more clear or reflect new features that we add. However, the following tenants will never change:

  • Your private information stays confidential.
  • We will always be transparent and describe how your information is used.
  • We will never send you spam or let others spam you.
  • our trust in us is the most important thing we have. We will not let you down.

Refund Policy


  • Every service offered by us takes different course of action to get accomplished from start to end thus refund policy differs from one service to other.
  • There is always a certain set of resources that are involved in achieving every milestone of a campaign. Thus, a refund would not be entertained for the work already completed.
  • No refund is possible for the fee paid in the form of administrative fees or installation charges.
  • Taxes paid on services levied by regulatory bodies would not be refunded with fee refund.
  • No refund will be entertained in case service gets canceled due to any violation of terms stated in our Terms & Condition section.
  • There is no refund policy for the services placed under same day delivery.
  • There is no refund policy for the services offered by us. Refund is only if add-on does not work as discuss on pre sale stage and Terms and Conditions .
  • TechExtension is not liable to pay refund if delay or service disruption happens due to third party involvement.

 

Terms and Conditions

 

If you visit or shop at our website or any other affiliated websites, you affirmatively accept the following conditions. Continued use of the site constitutes the affirmative agreement to these terms and conditions.

 

TechExtension reserves the right to change the terms, conditions and notices under which the TechExtension sites and services are offered, including but not limited to the charges associated with the use of the TechExtension sites and services. Nothing in these terms or this website shall limit our liability for fraud or death or personal injury arising out our negligence, or for any other liability which cannot be excluded or limited under applicable law.

 

You agree to this terms of service by using Techextension. Through the use of Techextension you are agreeing to be bound by the following terms and conditions. Techextension reserves the right to change, amend, or update this document and these Terms of Service without notice. If the below terms are violated, we reserve the right to terminate your account.

 

  • You have to first back up of all data before using of any application from TechExtension.
  • If call recording is enabled on asterisk server than only only than there will be call recording link in crm .
  • Your use of the Application is at your sole risk. The service is provided on an " as is " and " as available " basis.
  • Technical support is only provided via our website, Skype and Email we list there.
  • You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Application.
  • You must not modify, adapt or hack the Application.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Application, use of the Application, or access to the Application without the express written permission by the Company.
  • Without prejudice to any other rights, TechExtension.in may terminate this Service if you fail to comply with the terms and conditions. In such event, you must destroy all copies of the Software Product in your possession.
  • In no event shall TechExtension be liable for any damages (including, without limitation, lost profits, business interruption, or lost information) rising out of 'Authorized Users' use of or inability to use the Software Product, even if TechExtension has been advised of the possibility of such damages. In no event will TechExtension be liable for loss of data or for indirect, special, incidental, consequential (including lost profit), or other damages based in contract, tort or otherwise. TechExtension shall have no liability with respect to the content of the Software Product or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights or the disclosure of confidential information.
  • The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Application with or without notice.
  • The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Application.